The CATERERS OFFICE™ ERP Suite simply fits and synchronizes into any organization being the final puzzle piece concentrating purely in the nature of business, bridging the caterers legacy back-office systems.
ERP (enterprise resource planning) requires organizations to transform from a focus on internal resources optimization to a new focus on process integration and external collaboration, also known in the vertical market as ERPII, the CATERERS OFFICE™ ERP Suite induces this resource integration.
How the CATERERS OFFICE™ ERP Suite communicates with departments:
The CATERERS OFFICE™ ERP Suite serves as a centralised database management system, to process and channel shared information to all departments in a synchronized method.
For a brief outlook of its distribution, see more details here.
The CATERERS OFFICE™ Pin-Points:
- Organizing Customers Flight Meal Plans with Air Traffic Schedules.
- Having active multiple flight Catering Schedules at a given time
- Integrated Service Coordination and Concept Planning.
- Menu and Recipe Development and Planning.
- Online Customers e-Quotes "Menu Agreements" optional in two languages.
- Cost & Sales Analysis by Customer (Each Airline)
- Cost & Consumption Analysis by Production department (Hot, Cold, Pastry, TSU Prep etc)
- Projected Real-Time Material Forecast for Desired Operating Periods.
- Daily Automated Material Requisitioning by Service / Productive Department / KZ sections.
- Online Active e-Billing of Flights Serviced / Catered Daily.
- Managing Aircraft Galley Stowage Checklist and Labels.
- Online TFC (Theoretical Food Cost) Analysis by Department (Cold KZ, Hot KZ, Bakery KZ, etc).
- Online Active Real Time Production Menu Costs and re-cost.
- Optimizing Management's Daily / Monthly Routine Assignments.
- Integrated AFC (Actual Food Cost) Analysis and Material Variations.
- Systemic Labor based Pricing and Billing
- Automated e-Quotes in Loading Matrix Reports with Pictures & Plates style (as found and done via Excel)
- Customer Delivery with full-house Transportation and Handling management
- A Manager to Manage your Management!
The CATERERS OFFICE™ ERP Suite is …
- An every day system utilized by all departments to record and obtain online information using visual or printed aid.
- Protected with an integrated high level security, assigning user categorical access or personalized access, with built-in interactive security tracking permitting to track and trace all stations and users system usage.
- This structured system suitable for setting disciplined working methodologies, and flexible to adopt the caterers business model to personalize its business management, placing IMOW as a unique and valuable asset to any in-flight catering service center seeking total automation,
- Unique in that it offers to management all the desired tools to strengthen and assist management and the work-force in decision making.
- Able to coordinate multiple catering flight schedules at any given time.
- A built-in automated customer based billing system by flight for applicable billing periods.
- A tool to evaluate both Customers Performer Analysis, and its actual production load factors, representing overall business rating with average prices by services provided and profitability.
- A tool to provide on-line TFC (Theoretical Food Cost) by client and by department, and compare its variance with the AFC (Actual Food Cost) actual consumption from external stock/material system.
- A magnificent tool to provide accurate and consistent materials requirements, which form actively IMOW intelligent services made of its online Menus and Recipes.
- The ability to conduct Product Yielding Analysis by month, which directly impact production requisitions and material costs
- The ability to apply multiple levels of costing assigned to a customer, by class uplift level, and apply it to global Service Menus, plating Menus or at item level.
- Self automated one time programming of cycle rotations per Service/Menu Code by Class, requiring only a one time planning intervention.
- A flight automated based system, displaying flights by customer by scheduled ETD for the selected dates to input or import daily PBT (Passenger Booked Totals) and ATC information where applicable.
- Easy to maintain flight and transit schedules, service assignments and aircraft changes together with the sliding curtain detail for MD (main-deck and UD (upper-deck) where ever applicable.
- Possible to add non=scheduled or charter periodic / daily additional flights to the active flight schedules, permitting aircraft type, meal services, flight sectors to be assigned with the programmed flight plan and date.
- Able to co-ordinate personalized special meals by flight, generating special meal orders, and meal labels for both hot plates / entree and meal trays. Able to plan and select from the various types of galley stowage's available, and to print equipment stowage labels and checklists by customer, aircraft type and galley type.
- Able to suggest online labor rates, service pricing during client quotation, with possibility to personalize the suggested values.
- Able to provide daily, weekly or any required period total transparency of the Caterers business stand point, listing in a single electronic web based sheet, food cost & Pricing, labor cost & Pricing, Service cost & Pricing, Uplift cost & Pricing, and average mark-up occurence for requested period by client.
- A powerful Production module, securing total control within all Production Areas (Cold Kitchen, Hot Kitchen, Bakery,TSU etc.), allowing to define Un-limited Kitchen sections (Eg. Chinese Cuisine, Western Cuisine, Muslim Cuisine etc.) all having their own, Cooking Sheet, Automated Requisitions, Production & Platting Sheet, Labor planning and chosen application (Eg. Workstation, Belt, etc).
- The Flexi-Production outfit, convenient for TCT (Total Cycle Time), CTR (Cycle Time Reduction) or LEAN Process.
- Its Executive portfolio integrates powerful diagnostic tools and e-reporting, exhibiting the caterers fact-financial analysis with vast drill-down analytical framesets.
- Absolute integrated control of the Inflight Caterer's "Internal" Planning Production Services synchronized with its "External" services, namely managing the Customer Delivery end, permitting to re-allocate all resources needed to render quality delivery and personalized handover, where the Transportation module commences control from the caterers Docks to Flight Loading and Flight handover.